Conflict in the workplace and even at home is often inevitable. Conflict is generally a good thing. A difference of opinion inspires creativity and growth. Imagine if everyone was the same and agreed all the time. Life would be boring!
The big challenge is knowing how to deal with conflict when it arises to encourage a win:win outcome.
“Seeking first to understand and then be understood,” Stephen Covey
Source: feeds.networkingphoenix.com